Dixa
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Automated Access Management Platform - Entitle - Limit cloud access without pushback

Just in Time Access to

Dixa

Secure your Dixa operations with just in time access, reducing risk of cyber breaches while boosting efficiency in cloud communication management.

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Just in Time Access - Entitle

Time-bound admin role escalations

Just in Time Access - Entitle

Temporary access that is revoked when no longer needed

Just in Time Access - Entitle

Faster access for employees and contractors

Just in Time Access - Entitle

Audit logs and access reviews

What is Just in Time Access?

JIT (Just-In-Time) access is a security protocol that restricts the availability of access rights within an information system until they are necessary. This concept is related to limiting excessive privileges to users and minimizing the potential damage from user credential attacks. It is often achieved through automation that identifies the need for access, grants it temporarily, and then revokes it once the specific task is completed.

Benefits of Just in Time Access to

Dixa

1. Reinforced Least Privilege Access: Taking advantage of just in time access in Dixa means that permissions are granted to individuals only when necessary to perform a specific task. This reinforces the principle of least privilege access, an industry best practice that mitigates security concerns by limiting the extent of potential data exposure.

2. Decreased Insider Threats: Just in time privilege escalation plays a significant role in minimizing insider threats. By granting temporary elevated privileges only when they're needed in Dixa, the risk of unauthorized data access or misuse is significantly reduced.

3. Enhanced Operational Efficiency: Operating under the just in time access model in Dixa allows for efficient task execution, as users are given precisely the permissions they need when they need them. This minimizes potential delays or complications often caused by overextensive or underextensive access rights.

4. Streamlined Compliance Auditing: By using just in time access and privilege escalation, tracking who has access to what information becomes easier in Dixa. The temporary nature of the permissions simplifies the process of auditing for compliance, as it provides a clear record of access time-frame and privilege level, making it easier to understand if any violation has occurred.

Explore Entitle’s JIT Access Management Platform

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Use Cases for Just in Time Access to

Dixa

1. Emergencies or Unplanned Absence: If an administrative user is unexpectedly unavailable, another user can be temporarily given admin access to handle necessary tasks such as managing users, changing settings, or troubleshooting issues.

2. Project Implementation: During the implementation of a new feature or troubleshooting a system-wide issue, a project manager or IT specialist might need temporary admin access to properly oversee and complete the project.

3. Training Purposes: An employee who is being trained for a management or system administration role may need temporary admin access to learn the ropes and understand the various tasks and responsibilities of the role.

How to Implement Just in Time Access to

Dixa

Entitle Just In Time Access - diagram- How to Implement Just in Time Access to

1. Planning

  • Assessment
    Begin by identifying who needs access to Dixa, what resources they require, and why. Document all existing access privileges and determine if they can be minimized or removed altogether. For enhanced visibility, consider using an entitlement discovery tool.
  • Policy creation
    Establish clear policies for granting and revoking access. Outline who can request access, under what conditions, and for how long. Specifically for high-level roles, implement time restrictions.
  • Source of truth
    Synchronize your JIT access system with an Identity Provider such as Okta, Google Workspace, Azure AD, or OneLogin. This will serve as the ultimate source for identities. Opting for individual identities over shared accounts enhances authorization control and audit accuracy.

2. Execution

  • Self-serve access requests
    Simplify the process by enabling users to request access via the system instead of involving other personnel. Boost adoption rates by integrating with IM platforms like Slack or MS Teams. Ensure requests detail who is requesting, what service/resource/role is required, duration, and the reason.
  • Approval process
    JIT access allows organizations to delegate approvals to those with appropriate business knowledge. Resource owners and business unit managers typically have better awareness than IT helpdesks. Utilize messaging platforms for quick responses, providing approvers with all necessary data for informed decision making.
  • Conditional approval workflows
    Implement your predefined policies into workflows to control access permissions. They should dictate who can access what, under what circumstances. An effective method is by assigning if-then conditions e.g., IF identity group “X” requests access to “Y”, ask approval from “Z” and inform “M”.
  • Integrations
    Consider integrating JIT access with other IT and security systems for added flexibility. Link with IT ticketing systems for automatic access related to ticket status. Connect with data classification systems to modify policies in accordance to data sensitivity. Manage all permissions in one location, ideally without having to build or manage a different environment for every application in your organization

3. Maintenance

  • Regular audits
    Periodically inspect access logs to confirm that JIT access is operating as intended. Search for any irregular patterns or behaviors, either directly or by feeding logs into your Security Information and Event Management (SIEM) system.
  • User training
    Educate users, particularly those with privileged access, about the essence of least privilege, JIT Access and its operations. Ensure users are aware of the process to request access.
  • Feedback loop
    Consistently review your JIT access processes. Engage feedback from users and IT staff to identify areas needing improvement.

In taking this strategic approach, you will effectively implement a robust Just-in-Time Access system for Dixa.

Temporary JIT Access to

Dixa

with Entitle

Entitle provides self-serve access requests, flexible policy workflows, and automated provisioning, to restrict unneeded access across cloud infra and SaaS.

Entitle has a native integration with

Dixa

Entitle has an IdP integration with

Dixa

Native integration
5 minutes set up with pre-built connectors
IdP integration
Add/remove users from groups in an identity provider
JIT access: self-service requests and authorization workflows
Just in Time Access - Entitle
Just in Time Access - Entitle
HR-driven birthright policies
Just in Time Access - Entitle
Just in Time Access - Entitle
Full audit trails and access reviews
Just in Time Access - Entitle
Just in Time Access - Entitle
Fine-grained visibility of permissions
Just in Time Access - Entitle
Fine-grained, ephemeral provisioning of permissions
Just in Time Access - Entitle

Manage temporary access to

Dixa

with Entitle

  • Bundles enable mixed-resource access requests within Dixa and across other applications, simplifying access processes.
  • The solution installs quickly, ensuring immediate access management benefits and complete rollout within just a few days.
  • Comes with ready-to-use native integrations to over 100 popular cloud services and applications, providing broad access control capabilities from a single platform.
  • Being an agile API-first company, Entitle allows substantial customization to the needs of your organization.
  • The system allows seamless integration with on-call schedules, ticketing systems, HRIS, and more, thus accelerating your access provisioning processes.
  • Automating governance and regulatory user access reviews becomes possible thanks to Entitle's provisioning approach, reducing manual task load.

"I like Entitle because it’s one of those tools I can set up and forget about. I never have to go into it and it just works."

Just in Time Access - Entitle

Mike Morrato
CISO and Global Head of IT,
Noname Security

Trusted by dozens of fast-growing and public companies

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Dixa

What is

Dixa

Dixa is a customer service software that provides businesses with one unified platform for customer engagement. It empowers companies to connect with their customers, improve their service, and increase customer satisfaction. Dixa allows brands to create personalized customer experiences, across messaging, email, chat and voice.

Automated Access Management Platform - Entitle - Limit cloud access without pushback

What is Entitle?

Entitle is how cloud-forward companies provide employees with temporary, granular and just-in-time access within their cloud infrastructure and SaaS applications. Entitle easily integrates with your stack, offering self-serve access requests, instant visibility into your cloud entitlements and making user access reviews a breeze.

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JIT is only the beginning

Entitle Just In Time Access - diagram- JIT is only the beginning - entitle

Manage your users' on-demand and birthright permissions, all from one place.

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