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Automated Access Management Platform - Entitle - Limit cloud access without pushback

Just in Time Access Through ServiceNow

Just in Time Access to

ServiceNow

Enhance your security operations with just-in-time access with ServiceNow, using it as a fluid front-end interface or utilizing its ticketing system as effective triggers for streamlined access management.

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Just in Time Access - Entitle

Time-bound admin role escalations

Just in Time Access - Entitle

Temporary access that is revoked when no longer needed

Just in Time Access - Entitle

Faster access for employees and contractors

Just in Time Access - Entitle

Audit logs and access reviews

What is Just in Time Access?

Just-In-Time (JIT) access refers to an access management model where users are given the necessary privileges right when they need them, and those privileges are revoked after their task is finished. This ensures users have the exact access they need, reducing the risk of insider threats and enhancing security. It is commonly used in cloud computing and other IT environments.

Benefits of Just in Time Access Through ServiceNow

Benefits of Just in Time Access to

ServiceNow

1. Enhanced Accountability and Traceability: A comprehensive audit trail for access requests, essential for adhering to security standards and compliance auditing.

2. Improved Security with Least Privilege Access: Upholding the principle of least privilege, allowing users only the minimal access necessary, thus markedly lowering the risks of unauthorized access.

3. Real-time Communication and Collaboration: Enabling rapid communication and collaboration, accelerating access decision-making and ensuring alignment among all stakeholders.

Explore Entitle’s JIT Access Management Platform

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Use Cases for Just in Time Access Through ServiceNow

Use Cases for Just in Time Access to

ServiceNow

Emergency Access Management: In situations where urgent access to critical systems or data is needed, ServiceNow can handle these emergency requests. The requester submits a ticket in ServiceNow detailing the urgency and necessity, which is then swiftly reviewed and authorized, ensuring rapid and controlled access in critical circumstances.

Project-Based Access Control: For temporary projects or tasks that require special access rights, ServiceNow trigger workflows for approvals and provisioning. Team members submit their requests through ServiceNow tickets, which are authorized only for the timeframe of the project, with access automatically revoked upon completion, thereby ensuring robust security and relevance.

Compliance Auditing and Reporting: Streamline compliance processes by tracking and auditing access requests and approvals. For compliance and auditing purposes, organizations can promptly generate reports, detailing who received access, who granted it, and the duration of this access, ensuring transparent and compliant access management practices.

Least Privilege Access Within ServiceNow: Managing JIT access to permissions facilitates dynamic control of privileged roles, guaranteeing that staff receive timely access to necessary tools and data for effective service management and operations.

How to Implement Just in Time Access Through ServiceNow?

How to Implement Just in Time Access to

ServiceNow

Entitle Just In Time Access - diagram- How to Implement Just in Time Access to

Step 1: Define Your Cloud Resources and Access Requirements

  • Identify Cloud Platforms: Enumerate the cloud resources (AWS, Azure, GCP, etc.) that require JIT access.
  • Access Levels: Determine various access levels (read, write, admin) necessary for these resources.

Step 2: Integrate with an Access Management Tool

  • Select a JIT Tool: Choose a tool like Entitle that integrates with ServiceNow and centralizes control of entitlements in your organization.
  • Integration Setup: Connect ServiceNow with your chosen access management tool, making sure that changes in ServiceNow ticket status trigger corresponding actions in the tool.

Step 3: Set up Self-serve Requests and Approvals

  • Self-Serve Access Requests: Implement a self-service model in ServiceNow or another front-end, allowing users to directly request access to cloud resources, thereby promoting user initiative while maintaining oversight. Ensure the access request interface is user-friendly and provides clear instructions for specifying the type of access needed.
  • Enhanced Approval Workflows: Develop adaptable approval workflows that respond to the level of access requested. Higher access levels might necessitate multi-level approvals. Integrate conditional logic in the workflows to optimize the process based on the request's nature, like the sensitivity of the cloud resource or the user’s organizational role.

Step 4: Automate Provisioning and Deprovisioning of Access

  • Provisioning Rules: Set up the access management tool to automatically grant access when a ServiceNow ticket is approved.
  • Deprovisioning Rules: Establish rules for auto-revoking access, either after a set period or when a ticket is resolved.

Step 5: Establish Audit Trails

  • Logging: Ensure all access modifications are logged within the access management tool and are traceable through ServiceNow tickets.
  • Regular Audits: Conduct routine audits of these logs to ensure adherence to compliance standards and identify irregularities.

Step 6: Testing and Feedback

  • Pilot Testing: Execute a trial run with a limited set of cloud resources and users to verify the workflow.
  • Gather Feedback: Collect feedback from users and approvers to fine-tune the process.

Step 7: Documentation and Training

  • Create Guides: Document the entire procedure, including detailed instructions for requesting access via ServiceNow.
  • Training Sessions: Conduct training sessions to acquaint staff with the new system.

Step 8: Monitor and Iterate

  • Continuous Monitoring: Systematically monitor the system for effectiveness and security.
  • Iterative Improvements: Persistently enhance the process based on user feedback and evolving organizational requirements.

Temporary JIT Access Through ServiceNow With Entitle

Temporary JIT Access to

ServiceNow

with Entitle

Entitle provides self-serve access requests, flexible policy workflows, and automated provisioning, to restrict unneeded access across cloud infra and SaaS.

Entitle has a native integration with

ServiceNow

Entitle has an IdP integration with

ServiceNow

Native integration
5 minutes set up with pre-built connectors
IdP integration
Add/remove users from groups in an identity provider
JIT access: self-service requests and authorization workflows
Just in Time Access - Entitle
Just in Time Access - Entitle
HR-driven birthright policies
Just in Time Access - Entitle
Just in Time Access - Entitle
Full audit trails and access reviews
Just in Time Access - Entitle
Just in Time Access - Entitle
Fine-grained visibility of permissions
Just in Time Access - Entitle
Fine-grained, ephemeral provisioning of permissions
Just in Time Access - Entitle

Manage Temporary Access Through ServiceNow With Entitle

Manage temporary access to

ServiceNow

with Entitle

  • Enable users to automatically receive access when a ServiceNow ticket is opened and revoke it upon resolution. Expedite ServiceNow access request tickets swiftly and without manual intervention.
  • Grant multiple permissions (such as K8s Cluster, MongoDB table, AWS S3 Bucket) in a single access request or through a ticket trigger in ServiceNow.
  • Utilize ServiceNow as the interface for managing access requests, approvals, and audit logs.
  • Enhance visibility and control within ServiceNow's resources, roles, and entitlements, thereby improving the effectiveness of cloud security teams.
  • The ease and speed of installation promote swift implementation, enabling functionality within days.
  • Native integration with over 100 commonly used cloud services and applications ensures extensive access management capabilities.
  • Automated governance, driven by an API-first approach, enhances regulatory user access review tasks, offering highly customizable solutions that effortlessly integrate with existing schedules and systems.

"I like Entitle because it’s one of those tools I can set up and forget about. I never have to go into it and it just works."

Just in Time Access - Entitle

Mike Morrato
CISO and Global Head of IT,
Noname Security

Trusted by dozens of fast-growing and public companies

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ServiceNow

What is

ServiceNow

ServiceNow is a cloud-based platform that manages digital workflows for business operations. It offers a suite of applications for IT Service Management (ITSM), which allows businesses to automate and streamline numerous functions, including IT services, HR, customer service and security operations. ServiceNow's focus is on delivering better user experiences, improving productivity, and reducing operational complexity.

Automated Access Management Platform - Entitle - Limit cloud access without pushback

What is Entitle?

Entitle is how cloud-forward companies provide employees with temporary, granular and just-in-time access within their cloud infrastructure and SaaS applications. Entitle easily integrates with your stack, offering self-serve access requests, instant visibility into your cloud entitlements and making user access reviews a breeze.

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JIT is only the beginning

Entitle Just In Time Access - diagram- JIT is only the beginning - entitle

Manage your users' on-demand and birthright permissions, all from one place.

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